even under the best circumstances, things like Postal Mail Tampering, Vandalism,
or Theft do occur no matter how well packed your parcel may have been at the
time it was shipped.
808 Business Solutions is sympathetic to your situation and we want you to know
that we will work with you on a full refund of both your item cost and shipping
fees provided that we, in return, receive your full cooperation.
In order to process your request, we will need your assistance in providing us
the following pieces of information:
(1) Please provide us with a photo of the article as you received it (front,
back, and side views as appropriate). This should be sent to us in an email as a
(2) Please file a formal Mail Theft Complaint Form on the U.S. Postal Inspection
Once you have completed filing the complaint, please print it for your records
and send us a copy of the completed form in an email as a PDF attachment.
(3) Please forward us the email confirmation you received from the US Postal
Inspection Service web site after filing the Mail Theft Complaint Form.
808 Business Solutions will assist you in making sure you are refunded for both
the purchase price and shipping for the item that was stolen from you so long as
the above is provided.
Your cooperation will help both the local authorities and the Postal Service, as
well as 808 Business Solutions in resolving this situation.